We’re Hiring for an Audio Visual/Production Labor Service Coordinator!

About Complete Crewing

Complete Crewing provides event producers, AV staging companies and technical directors with quality stagehand crews and corporate media technicians in Chicago and across the nation. We pride ourselves in developing proactive crewing solutions for our production clientele.

We develop labor budgets for customers during the proposal or pre-production phase. Complete Crewing reviews the event scope, schedule, technology requirements, and venue labor jurisdictions to develop crew schedules, timelines and costs for any or all positions. As the employer of record we take care of all payroll taxes, benefit payments and insurance. We provide prompt, accurate billing, payroll and HR.

About the Position

The Audio Visual/Production Labor Service Coordinator reports to VP of Labor and Logistics. In this role, the Labor Service Coordinator will:

  • Take client calls and assist staff relating to future and present labor jobs
  • Advise clients on labor and logistics best practices
  • Create labor budgets and place crew calls
  • Interface with venues and vendors, and handle various accounts from quote through final billing
  • Coordinate local union and non-union crews on site as needed
  • Maintain accountability and follow-through on all responsibilities

Duties and Responsibilities of the Audio Visual/Production Labor Service Coordinator

The duties and responsibilities of the Audio Visual/Production Labor Service Coordinator include, but are not limited to:

  • Advise and counsel to clients on best practices for crewing
  • Interact with clients and staff to consult and quote on labor
  • Prepare and deliver budgets and proposals
  • Order and confirm crews as appropriate
  • Maintenance of current changes on all labor paperwork
  • Obtain timely sign-offs and deposit payments prior to jobs
  • Client contact and labor coordination on job sites
  • Document job processes during budget training
  • Document processes during CRM training
  • Reconcile actual hours and changes for billing in a timely manner
  • Maintain employee and financial records for payroll purposes
  • Observe and implement established policies and procedures
  • Supervise crew to ensure safety and client satisfaction on show site
  • Make recommendations for improved procedures
  • Follow up on all duties and reporting on progress, or obstacles
  • Special projects as needed
  • General assistance and support to the President
  • Assistance to others in the Company as needed based on workflow
  • Participation in Company’s call coverage rotation system
  • Availability by phone as an emergency contact
  • Timely attendance at the office and on show calls

Required Qualifications

Qualified candidates should have:

  •  5 years of Event Production experience
  • Knowledge of operating in Chicago Hotels and McCormick Place
  • Bachelor’s degree preferred
  • OSHA-10 Certification preferred but not required.
  • Must be located in Chicago, IL


Complete Crewing offers vacation, health insurance, and a 401K as negotiated and agreed to during the hiring process. Compensation is dependent on level of experience.

How to Apply to the Audio Visual/Production Labor Service Coordinator Position:

If you meet the requirements for the Audio Visual/Production Labor Service Coordinator role, please apply on LinkedIn.